Bilingual virtual assistance & business operations support

中英双语虚拟助理与业务运营支持

Less admin.
More possibilities.

少些繁琐,多些可能。

Flexible, practical support for Australian small businesses—from everyday administration and accounts support to websites, systems and smoother workflows.

为澳洲小企业提供灵活、实用的后台支持,从日常行政和账务协助,到网站、系统与流程优化。

  • Melbourne based 墨尔本本地
  • Remote across Australia 全澳远程服务
  • Hourly, retainer or project 小时、月度或项目合作

01 / Who I help

Built for small businesses doing a lot with a small team.

为人手有限、事务繁多的澳洲小企业提供支持。

Dayfern supports Chinese-speaking founders, sole traders and growing teams who need reliable help behind the scenes—without committing to another full-time role.

Dayfern 服务于在澳洲经营的华人创业者、个体经营者和成长型团队,让你获得可靠的后台支持,同时无需立即增加一个全职岗位。

02 / Services

One support partner. Four ways to make work lighter.

一位合作伙伴,四个方向,让日常工作更轻松。

01

Administration & Data

行政与数据

  • Inbox, calendar and document organisation
  • Spreadsheets, data entry and reporting support
  • Customer and supplier coordination

邮箱、日程、文档、Excel、数据录入,以及客户和供应商协调。

02

Accounts, Payroll & HR Support

账务、工资与人事支持

  • Invoicing and accounts administration
  • Receipts, timesheets and payroll administration
  • Employee records and recruitment coordination

发票、收据、工时、工资资料、员工档案和招聘流程协调。

03

Design & Website Support

设计与网站支持

  • Presentations and Canva business materials
  • Website content and landing-page updates
  • Routine website maintenance

演示文稿、Canva 商务材料、网站内容、落地页与日常维护。

04

Systems & Workflow Solutions

系统与流程解决方案

  • Workflow mapping, SOPs and practical templates
  • CRM, OA, ERP and SaaS setup support
  • Data migration coordination and user training

流程梳理、SOP、模板,以及 CRM、OA、ERP 和 SaaS 配置支持。

03 / Why Dayfern

The support you need, without adding another full-time role.

获得需要的支持,无需立即增加一个全职岗位。

Choose a few hours, a steady monthly rhythm, or a defined project. Dayfern adapts to the stage your business is in.从少量小时到稳定月度合作或独立项目,服务方式可以随业务阶段调整。

01

Flexible support

只购买实际需要的时间或项目。

02

Lower operating overhead

减少固定工位、设备和持续岗位管理压力。

03

Multiple skills, one partner

行政、账务支持、设计与系统工作统一协调。

04

Bilingual communication

在中英文业务环境之间顺畅沟通。

05

Support that scales

从临时任务逐步扩展到长期合作。

06

Australian business context

熟悉澳洲日常行政与工作流程。

04 / Pricing

Straightforward ways to work together.

清晰、灵活的合作方式。

All prices are in AUD and include 10% GST. Scope, availability and turnaround are confirmed before work begins.所有价格均为澳元,已含10% GST。开始前会确认工作范围、时间与交付安排。

Ad Hoc Support 临时支持

A$55/ hour · 每小时

A$55 per hour按实际服务小时计费

Flexible help for one-off tasks.

适合临时任务和不固定的工作需求。

Weekly Starter 每周体验包

A$257.50/ week · 每周

5 hours · A$51.50/hour每周包含5小时 · A$51.50/小时

Save A$17.50 versus 5 ad hoc hours.

比5小时临时支持节省 A$17.50。

Fortnightly Support 双周支持包

A$475/ 2 weeks · 每两周

10 hours · A$47.50/hour每两周包含10小时 · A$47.50/小时

Save A$40 versus two weekly packages.

比购买两次每周体验包节省 A$40。

Need extra hours? / 需要加购小时?

Extra support is available in 1-hour increments at your active package rate: weekly A$51.50/hour, fortnightly A$47.50/hour, or monthly A$42.50/hour. Without an active package, A$55/hour applies. All rates include GST. Additional work is agreed before it begins, subject to availability.

可按1小时加购:当前周包 A$51.50/小时、双周包 A$47.50/小时、月包 A$42.50/小时;无有效套餐则按 A$55/小时。以上均含 GST,额外工作会提前确认费用与排期。

月包按每个日历月20小时计算,不代表每周固定5小时。网站和系统等独立项目另行报价。

Monthly packages include 20 hours per calendar month, rather than a fixed 5 hours every week. Website and systems projects are quoted separately.

Add hours 咨询加购

Custom Projects / 项目制服务

Website, design, OA, ERP, SaaS and complex workflow work

网站、设计、OA、ERP、SaaS 与复杂流程项目将根据范围单独报价。

Request a quote 咨询报价

05 / How it works

A clear start, from the first email.

从第一封邮件开始,合作步骤清楚明了。

  1. 01

    Email your needs

    邮件说明你的需求

  2. 02

    Confirm scope and priorities

    确认范围与优先级

  3. 03

    Choose a working arrangement

    选择小时、月度或项目合作

  4. 04

    Start with a clear task plan

    按照明确的任务计划开始

06 / Start a conversation

Ready for a lighter workload?

准备好减轻工作负担了吗?

Send a short email with the work you need help with. You do not need a perfect brief—we can clarify the next step together.

简单说明你希望获得哪些帮助,不需要准备完整方案,我们可以一起梳理下一步。