让业务日常，更有条理。
为澳洲小企业提供中英双语虚拟助理服务，涵盖行政、人事、设计与财务日常事务。
Bilingual remote support for Australian small businesses: administration, people, design and finance administration.
Melbourne based. Supporting businesses across Australia.
查看服务与交付示例Explore the workService illustration 服务示意
Administration, people, design & finance administration.
先看能交付什么，再聊你的具体需求。
Administration
把分散的待办、邮件与文档整理清楚，让日常事务有序推进。
Organised tasks, records and everyday coordination.
整理供应商资料补全联系人与文档路径
更新会议记录汇总行动事项与负责人
核对下周日程列出需客户确认的事项
People & HR
从招聘协调到入离职资料，协助跟进员工日常事务。
Practical coordination across the employee lifecycle.
入职资料收集核对所需文件与待补项
已整理设备与账号需求汇总后交负责人确认
待确认入职与培训日程协调参加人员和时间
待安排Design & website
把业务内容整理成清晰的演示文稿、宣传材料与网站页面。
Business information, presented clearly on screen and in print.
Finance administration
整理发票、收据与工时资料，为核对和后续专业处理做好准备。
Clear supporting records for review and professional processing.
| 示例编号 | 资料 | 跟进状态 |
|---|---|---|
| DEMO-01 | 发票及附件 | 已整理 |
| DEMO-02 | 收据扫描件 | 待核对 |
| DEMO-03 | 工时汇总 | 待确认 |
仅演示资料组织方式，不构成财务或税务建议。
系统、模板与流程优化贯穿以上服务；独立网站或系统项目按范围单独报价。
Systems, templates and workflow improvements support the work above. Standalone website and systems projects are quoted separately.
财务相关服务限行政支持；专业建议、申报和受监管工作由客户相应的注册专业人士处理。
从一份待办开始。
The emails, the updates, the things you keep putting off. Tell me what needs attention. We’ll work out the priorities together.
邮件、资料、网站更新，或一直没空处理的琐事。先说说你的需求，我们一起理清优先级。
有序安排，逐项推进。
Agree on the scope, organise the work and keep the next step clear. Practical support, with room for your priorities to change.
确认范围，把任务安排清楚，再逐项处理。需求有变化，也能及时调整。
清晰交付，接着向前。
Organised files, a straightforward update and clear next steps. So you can pick up where you need to, without chasing the details.
整理好的文件、简明的进度说明和下一步安排，让后续工作接得上。
从你的需求，选择合作方式。
All prices are in AUD and include 10% GST.所有价格均为澳元，已含10% GST。
For a task you need off your list, without an ongoing commitment.
适合临时任务，先把眼前需要处理的事情解决。
Time estimate and spending limit agreed upfront.开始前确认预计用时与预算上限。
For recurring work that needs consistent attention each month.
适合每月持续发生的事务，提前安排工作与预算。
20 hours per calendar month. Priorities agreed together.每个日历月20小时，共同确定任务优先级。
For a defined piece of work with an agreed scope and deliverables.
适合有明确目标与交付内容的工作，按项目单独报价。
Deliverables, revisions and fee agreed before work begins.提前确认交付内容、修改范围和项目费用。
Scope, availability and turnaround are confirmed before work begins. Work beyond the agreed budget requires your approval.开始前确认工作范围、排期与交付时间；超出约定预算前会先与你确认。
| Arrangement / 方式 | Fee / 费用 | Included time / 小时数 | Hourly rate / 时薪 |
|---|---|---|---|
| Ad hoc / 临时支持 | A$55 / hour | As needed / 按需 | A$55 |
| Weekly / 周包 | A$257.50 / week | 5 hours / 每周5小时 | A$51.50 |
| Fortnightly / 双周包 | A$475 / 2 weeks | 10 hours / 每两周10小时 | A$47.50 |
| Monthly / 月包 | A$850 / month | 20 hours / 每月20小时 | A$42.50 |
Packages cover agreed administrative support; independent website and systems projects are quoted separately.小时包用于双方确认的行政支持工作；独立网站与系统项目另行报价。
Weekly: save A$17.50 versus 5 ad hoc hours.周包：比5小时临时支持节省 A$17.50。
Fortnightly: save A$40 versus two weekly packages.双周包：比购买两次周包节省 A$40。
Monthly: save A$100 versus two fortnightly packages for the same 20 hours.月包：同样20小时，比购买两份双周包节省 A$100。
Extra support is available in 1-hour increments at your active package rate: weekly A$51.50/hour, fortnightly A$47.50/hour, or monthly A$42.50/hour. Without an active package, A$55/hour applies. All rates include GST. Additional work is agreed before it begins, subject to availability.
可按1小时加购：当前周包 A$51.50/小时、双周包 A$47.50/小时、月包 A$42.50/小时；无有效套餐则按 A$55/小时。以上均含 GST，额外工作会提前确认费用与排期。
月包按每个日历月20小时计算，不代表每周固定5小时。网站和系统等独立项目另行报价。
Monthly packages include 20 hours per calendar month, rather than a fixed 5 hours every week. Website and systems projects are quoted separately.
A straightforward start.
Tell me what needs doing.
Agree on the work and cost.
Set priorities and begin.
准备好减轻工作负担了吗？
Send a short email with the work you need help with. You do not need a perfect brief, we can clarify the next step together.
简单说明你希望获得哪些帮助，不需要准备完整方案，我们可以一起梳理下一步。